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Get COVID-19 updates | COVID-19 Vaccine

Our commitment to safe care

Remember to seek care when you need it

Prisma Health remains committed to ensuring a safe environment for our patients, guests and team members. We are following all recommended protocols during the COVID-19 pandemic including during the current surge.

Please remember that routine and emergency health needs don’t stop during a COVID-19 outbreak and delaying care can be harmful to your health.

You may have concerns about visiting a medical facility right now.

We want to assure you that our hospitals and physician practices are taking every precaution to protect you and our team members.

Steps we’re taking include:

Screening all patients and team members for COVID-19 symptoms before entry.

Requiring masks for all patients and team members entering our facilities. We will provide a mask if you don’t have one.

All team members are expected to wear a mask while in a Prisma Health facility, regardless of their vaccination status. This includes team members in non-clinical buildings and offices when social distancing cannot be maintained.

To protect our patients and all team members, unvaccinated team members who provide direct patient care or enter patient rooms for their jobs, must wear an N95 mask and eye protection while at work.

We strongly encourage our team members to be vaccinated for COVID-19. We regularly assess vaccination compliance. 

Social distancing in our patient waiting areas. We’re maintaining a lower number of in-person patient appointments at any given time so that waiting areas have more open space.

Limiting visitors in our facilities. For surgeries and procedures, we’re allowing one companion visitor. Visitors are not allowed for inpatients, except for end-of-life situations.

Ensuring well patients receive care separately, whether it’s a designated area or time of day.

Cleaning exam rooms and equipment after each visit using our recommended protocol.

Virtual care also is available across many medical specialties – for routine well and sick visits. If you have a Prisma Health provider, let that person be your guide for determining the most appropriate way to get care.

Learn More About Virtual Care

Infectious disease physician Anna-Kathryn Burch, MD, explains the steps Prisma Health Children’s Hospital is taking to protect patients and families from COVID-19 infection.