Contact Us

Hospital patient accounts:

• 864-454-8611 (Greenville), 803-296-5098 (Columbia), or 1-800-998-8995

Physician practice patient billing:

• 864-454-2000 or 1-888-284-6024

• Prisma Health Baptist Hospital (Columbia):
  803-296-5010
• Prisma Health Baptist Easley Hospital (Easley):
  864-442-7200
• Prisma Health Baptist Parkridge Hospital (Columbia):
  803-907-7000
• Prisma Health Greenville Memorial Hospital (Greenville):
  864-455-7000
• Prisma Health Greer Memorial Hospital (Greer):
  864-797-8000
• Prisma Health Heart Hospital (Columbia):
  803-434-7000
• Prisma Health Hillcrest Hospital (Simpsonville):
  864-454-6100
• Prisma Health Laurens County Hospital (Clinton):
  864-833-9100
• Prisma Health North Greenville Hospital (Travelers Rest):
  864-455-9206
• Prisma Health Oconee Memorial Hospital (Seneca):
  864-482-3100
• Prisma Health Patewood Hospital (Greenville):
  864-797-1000
• Prisma Health Richland Hospital (Columbia):
  803-434-7000
• Prisma Health Tuomey Hospital (Sumter):
  803-774-9000
• Prisma Health Corporate Office
  701 Grove Rd., Greenville, SC, 29605
  864-455-7000

At Prisma Health, we're committed to delivering the best possible care and services for our patients and their families. We welcome feedback about your experience as it allows us the opportunity to improve our care and recognize our team members for the work they do.

Tell us about your experience

If you prefer, you may call our Patient Advocacy team and someone will return your call within the next business day.

• Midlands: 803-434-6237
• Upstate: 864-455-7975

You can also reach us by email at PatientAdvocacy@PrismaHealth.org.

Midlands Medical Group
For questions and concerns regarding Prisma Health Medical Group members in the Midlands region of South Carolina (formerly the Palmetto Health-USC Medical Group), contact us here.

If you have concerns you feel are not being addressed through the above channels, you may contact the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) and/or the Centers for Medicare and Medicaid Services/South Carolina Department of Health and Environmental Control (DHEC)

• The Joint Commission Office of Quality Monitoring
  One Renaissance Blvd.
  Oakbrook Terrace, IL 60181
  1-800-994-6610
  patientsafetyreport@jointcommission.org
• South Carolina Department of Health and Environmental Control
  DHEC Health Licensing
  2600 Bull St.
  Columbia, SC 29201
  803-545-4370